This is a great opportunity for an experienced Customer Engineer Coordination Manager to work in the South West London area with a company that is the number 1 internet service provider and strives to exceed expectations.
In your role as Customer Engineer Coordination Manager, you will be ensuring the operation of the engineering teams is organised efficiently and effectively, ensuring the engineering operatives remain productive and focused on objectives.
This company offer great development opportunities and fully support employees with any avenue of progression.
Key responsibilities for this Customer Engineer Coordination Manager role:
- Define shift & resource plans to ensure adequate coverage based on territory planning
- Coordinate all functions relating to the scheduling, prioritising of works within the customer engineering teams and engineering specialists.
- Publish routine reports to engineering teams, peer groups, and senior management in accordance with business needs.
- Work across a number of different systems to support with failed installation activity to ensure missed commitments and monitored and resolution plans are being executed.
- Financial management of charges and fees related to outsourced works, optimizing the utilisation of the engineering teams in line with business objectives
Experience required for this Customer Engineer Coordination Manager role:
- Knowledge and experience with using CRM systems
- Experience co-ordinating large groups of people
- Strong analytical and problem-solving skills
- Good communication skills both written and verbal
- Excellent time management and IT skills, good working knowledge of Excel and Outlook
Package offered for this Customer Engineer Coordination Manager role:
- £50k p/a
- 25 days holiday + bank holidays (increasing with each year of service)
- Paid birthday leave
- Vitality Health
- Cycle to Work Scheme
- Flexible Working
How to apply for this Customer Engineer Coordination Manager role:
If you are interested in this Customer Engineer Coordination Manager position, then please apply via this job board, or call Hallie James on 0113 543 3269
Apply now for this Customer Engineer Coordination Manager role for further details and immediate consideration. Navartis are an equality and diversity recruitment agent and employer.
Service advertised by Navartis are that of an Employment Agency/Business