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Hire Desk Controller

Job Description

Job Title: Assistant Project manager

Location: Glasgow

Salary / Benefits: up to £24,000 depending on experience + package

Start Date: immediate starts available.

Company Information:
My Client is leading independent OHLE provider with both a Principle Contractors Licence and a Plant Operators Licence. The business provides turnkey OHLE capabilities from design through installation and commissioning to final testing. The Company operates both with the main line heavy rail factor and the mass transit factor
- OHLE Design - High, Medium, Low Speed Systems
- Isolations and Planning
- OHLE Installation
- Testing and Commissioning of OHLE Systems
- OHLE Training
- Machine Hire.

Role and requirements:

- Work on the plant hire desk.
- Administering and processing orders for hire, alongside processing the relevant paperwork and maintaining the database systems.
- Liaising with the various team to ensure information is accurate and up to date ready for hire.
- Build effective customer relationships and resolve any issues in a timely and professional manner.
- Self-motivated with an ability to work independently.
- Must have excellent attention to detail and able to query anomalies in information.
- Experience with Word, Excel (including standard formulas) and a good level of numeracy skills.
- Co-ordinates the whole process from order, data logging, supplying quotes, through to delivery and collection.
- Prepping invoices for month end.
- Working directly with the other departments, to ensure all projects get the equipment they require at the best price possible,.
- Dealing with cross hires and off hires
- Weekly reporting
- Ensuring relevant requisitions and paperwork all in place and approved
- Associated administration and support activity to support the team and company.
- Good time management and organisational skills with the ability to prioritise and work well under pressure.
- Willingness to learn and be involved in developing processes within the department and promoting best practice.
- Have a proactive approach and consider new ways to providing service levels with the willingness and ability to accept changes.
- Self-motivated with an ability to work independently.
- Must have excellent attention to detail and able to query anomalies in information.
- Ability to adapt to using different databases to obtain information.
- Work well within a team but confident to take responsibility for own workloads.
- Ability to react to change at short notice and able to manage various workloads with varying deadlines.
- Experience within a plant/small tools environment is desirable but not essential.
- Strong organisational skills
- Strong communication skills both verbally & written.
- Previous experience working within the hire industry is desirable.
- Excellent Maths Skills and excel knowledge is essential.
- Experience using Syrinx (database system) would be desirable but not essential.
- Minimum 12 months experience within an administration role.