My client, a renowned specialist in low rise residential projects, is seeking a Senior Warranty Manager to join their dynamic team in the Bowmanville area. The Senior Warranty Manager will play a pivotal role in ensuring the highest level of customer satisfaction and the successful completion of single-family homes, detached houses, and townhouse projects.
Key Responsibilities of the Warranty Manager:
As the Senior Warranty Manager, you will be responsible for:
- Overseeing the entire warranty process for single-family homes, detached houses, and townhouse projects.
- Conducting regular inspections to identify warranty issues and develop appropriate solutions.
- Collaborating with contractors and subcontractors to coordinate and implement necessary repairs.
- Ensuring all warranty work is completed efficiently and to the client's satisfaction.
- Managing a team of warranty technicians, providing guidance and support.
- Maintaining detailed records of warranty claims and resolutions.
- Continuously improving the warranty process to enhance customer satisfaction and project quality.
Requirements of the chosen Warranty Manager:
The successful candidate for the Warranty Manager position should possess the following qualifications:
- A minimum of 5 years of experience in warranty management within the residential construction industry.
- Strong knowledge of low rise residential construction processes and materials.
- The chosen warranty manager must have excellent communication and leadership skills.
- Proven ability to manage a team and prioritize tasks effectively.
- Exceptional problem-solving and conflict resolution abilities.
- Detail-oriented with strong organizational skills.
- Bachelor's degree in construction management or a related field (preferred).
Compensation and Benefits:
- Competitive salary of $130,000, commensurate with experience.
- Comprehensive benefits package, including health, dental, and retirement options.
- Company laptop and phone for professional use.
If you are a seasoned warranty professional with a passion for delivering exceptional customer service and have a background in low rise residential projects, my client welcomes your application. Join a thriving company and contribute to the success of outstanding residential developments in the Bowmanville area as the Senior Warranty Manager.