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Customer Engineering Coordinator

Job Description

Customer Engineering Coordinator, South West London

This is a great opportunity for an experienced Customer Engineering Coordinator to work in the South West London area with a company that is the number 1 internet service provider and strives to exceed expectations.

In your role as Customer Engineering Coordinator you will ensure the systems, processes and procedures are implemented to mange and monitor the teams of installation engineers.

This company offer great development opportunities and fully support employees with any avenue of progression. 

Key responsibilities for this Customer Engineering Coordinator role:
- Define and implement a structured approach to managing engineering activities including contractor resource
- Maintain a continuous forecast for engineer and team availability including input from sales and marketing to forecast any changes.
- Publish routine reports to engineering teams, peer groups, and senior management
- Ensure strict adherence to client requirements
- Optimise the utilisation of the engineering teams in line with business objectives

Experience required for this Customer Engineering Coordinator role:
- Knowledge of and experience in using CRM systems
- Excellent organisational and prioritisation skills with strong attention to detail
- Strong time management and IT skills with a good working knowledge of Excel and Outlook
- Analytical and problem solving skills
- Experience being a decision maker and coordinating large groups of people

Package offered for this Customer Engineering Coordinator role:
- £30k p/a
- 25 days holiday + bank holidays (increasing with each year of service)
- Paid birthday leave
- Vitality Health
- Cycle to Work Scheme
- Flexible Working

How to apply for this Customer Engineering Coordinator role:
If you are interested in this Customer Engineering Coordinator position, then please apply via this job board or call Hallie James on 0113 543 3269
Apply now for this Customer Engineering Coordinator role for further details and immediate consideration. Navartis are an equality and diversity recruitment agent and employer.
Service advertised by Navartis are that of an Employment Agency/Business